Shipping Policy
We strive to provide our customers with a seamless and efficient shipping experience when ordering from The Good Dish Candle Co. Here are the details of our shipping policy:
1 Processing Time:
• Orders are typically processed and shipped within 1-3 business days after payment is received.
• Custom or personalized orders may require additional processing time.
2 Shipping Methods:
• We offer standard shipping via USPS.
• Expedited shipping options are available for an additional fee.
3 Shipping Rates:
• Shipping rates are calculated based on the weight and destination of the order.
• Customers have the option to select their preferred shipping method at checkout.
4 Delivery Time:
• Delivery times may vary depending on the shipping method selected and the destination.
• Customers will receive a tracking number to monitor the status of their order.
5 International Shipping:
• We currently only offer shipping within the United States.
6 Damaged or Lost Shipments:
• In the rare event that a shipment is lost or damaged during transit, please contact us immediately.
• We will work with the shipping carrier to resolve the issue and either send a replacement product or issue a refund.
If you have any questions or concerns about our shipping policy, please feel free to reach out to our customer service team. We are dedicated to providing a positive and smooth shipping experience for all our customers.